Get in Touch With Us
Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a concern about a site we cover? Here's how to get in touch with the US Poker team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable way to contact us. We read every message that comes in and try to reply within a couple of working days, though it can occasionally take a bit longer during busier periods. When you write in, a short note on what your message is about helps us route it to the right person and get you a useful answer faster.
What You Can Get in Touch About
- Review questions — Want more detail on how a specific poker site or app compares on rake, traffic, bonus terms, or payment methods? Ask us directly.
- Corrections — Bonus terms, licensing details, and deposit options change over time. If something on the site looks out of date, we want to know so we can check and update it.
- Suggestions for coverage — If there's a poker site, payment method, or comparison angle you think we're missing, tell us. Reader input genuinely shapes what we cover next.
- Partnership or business enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about gambling harm — If you or someone you know is struggling with their gambling, please say so in your message. We'll point you toward appropriate support, and you can reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of anything we do here.
How We Handle Your Message
A real person reviews every message that reaches us — we don't rely on automated replies to stand in for an actual answer. We aim to respond within two working days. If your question relates to a specific ranking or offer on the site, we'll do our best to explain the reasoning behind it, including any material terms attached to a welcome bonus, such as playthrough requirements or eligibility restrictions.
A Note on How We Cover This Industry
US Poker compares online poker sites and apps on factors like traffic, game variety, rake, and payment options. Some of the operators we mention pay us a commission if a reader signs up through our site, but this never determines how a site is ranked or reviewed — our ratings are based on the same criteria for every operator we cover. If you've had a different experience with a site we've reviewed, positive or negative, we'd like to hear about it.
If you're specifically looking for options outside the standard regulated US market, our page on Best Non GamStop Casinos 2026 covers a related but separate topic and may be a better starting point.
Before You Reach Out
Online poker for real money is legal in a handful of regulated US states, and every operator we review should hold a valid license in the states where it operates. If your question concerns licensing or availability in your specific state, let us know where you're located so we can give you a relevant answer rather than a general one.
Please also keep in mind that all real-money poker carries the risk of losing money, and nothing on this site — including anything in a reply from us — should be read as a promise of winnings or a way to solve financial difficulty. Online poker is restricted to players who meet the minimum legal age in their state, which is 21 in most regulated states and 18 in a few others. If gambling has stopped being enjoyable and started to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support at any time.
We appreciate you taking the time to reach out, and we look forward to hearing from you.